Bognor Regis fast approaching middle age!
- Good quality finishing, very well constructed.
- Like sleeping on a brick. THIS IS VERY VERY FIRM. My shoulders and neck will never be the same after a fortnight on this mattress. My advice - Keep the packaging, its most likely going straight back :-(
Published on: 08 September 2017
Thank you for shopping with us and taking the time to review your mattress.
We are sorry that you are not entirely satisfied with your purchase and are experiencing some discomfort; however this problem can occur with any new mattress and is usually because the new mattress is supporting the body in a different way from the old one.
The problem is made worse if the old mattress was of completely different type from the new one or if it had lost its ability to support the body properly.
The new mattress may be giving better support, but the body objects to the different feel until it becomes accustomed to it.
This mattress has been rated a 5 firm feel on a firmness scale of 1-6 (1 being the softest and 6 being the firmest).
We can see you have now opted to exchange the mattress for another one and hope you are enjoying the new mattress you have upgraded to.