- This is not what I thought it would be. I needed support for my back but there is no support at all.
- Not firm at all.
Published on: 07 July 2017
We are sorry that you are not entirely satisfied with your purchase and are experiencing some discomfort; however this problem can occur with any new mattress - regardless of manufacturer - and is usually because the new mattress is supporting the body in a different way from the old one. The problem is made worse if the old mattress was of completely different type from the new one or if it had lost its ability to support the body properly. The new mattress may be giving better support, but the body objects to the different feel until it becomes accustomed to it.