First and foremost MattressOnline.co.uk do not charge you any delivery costs, every item on our website is delivered FREE anywhere in the UK mainland with the exceptions to the following postcodes.
With Mattress Online you not only benefit from great prices and proactive customer service but we also deliver the majority our mattresses and bed frames within 24 hours and our beds within 14 days at no additional cost. We keep a lot of our products in stock and can offer next day delivery on selected lines of mattresses, bed frames, pillows and mattress protectors.
Please note as standard we only deliver free to the UK mainland. At present we do not deliver to Northern Ireland, Scottish Isles, Isle of Man or the Isle of Wight.
Please also note that all our deliveries are on an all day service - 8am to 6pm
24 Hour Next Day Delivery
We have thousands of mattresses in stock at any one time to offer you the widest choice of mattresses that can be delivered to within 24 hours. If you place your order with us before 4pm on any weekday we can deliver your mattress by 6pm the following day. Alternatively you may prefer to select a specific delivery day, when choosing your mattress if the item is in stock you will be offered the choice of a delivery day up to 3 weeks in advance.
For free delivery, one delivery driver will bring your item to the door of your house or block of flats, on the ground floor. If you need help to get the mattress upstairs, we'd recommend upgrading to our £9.99 two-man delivery service at checkout. This may delay your delivery by up to 7-10 days.
Please have a look at our Mattress Next Day section to view our mattresses available from stock. Please note some Scottish postcodes are excluded from our Next Day Delivery service, please refer to our 24 hours delivery terms for more details.
2 Man Delivery Upgrade
If you need help to take your bed or mattress to the room of your choice you can upgrade your free delivery to a two man delivery (where accessible and at owners risk) for only £9.99. Please note this will delay your delivery within 3-8 working days. Simply select "Two-Man Delivery" once you have added your items to your basket.
If ordering a stock item we will contact you to book a specific delivery day shortly after we receive your order, if you are ordering an item that is out of stock we shall call to book your delivery as soon as we receive your goods. Please allow an extra 3-8 working days for your delivery, in very rural areas this can take up to 14 days, our deliveries are split into AM and PM time slots so you do not have to stay in all day. If you cancel your order less than 3 days prior to the arranged delivery day you will be liable for the delivery charge. Please note this service is not available at weekends.
Non Stock Items
MattressOnline also have a large selection of beds and mattresses available for delivery within 2-3 weeks, these include bedsteads, divans and mattresses. Where possible you will receive a specific delivery day, booked with you personally over the telephone to ensure you can be there to accept delivery.
Please note deliveries to the following postcodes may take a little longer, please allow an extra 14 days: PA, FK, PH, KY, DD, AB, IV, KW.
All our prices include free shipping and handling within mainland UK. There are no hidden costs, the price shown is a delivered price to the door of your building.
Saturday delivery is available on selected products, this will be clearly detailed if available, an additional cost of £17.50 is charged for Saturday deliveries, this unfortunately is not available on our 2 man delivery service. Please call 01709 780 881 for further details.
Every effort is made to ensure that the product is delivered on time. You will need someone at the delivery address who will be able to take charge of the item ordered, if you are out when the delivery arrives the courier will leave a card through your door with a phone number for you to re-arrange delivery directly. If you are out we shall redeliver for free unless we have booked a specific delivery day over the phone, a small redelivery charge may then be applied.
All orders will be processed immediately. Delivery times are subject to the item being in stock. You will be notified immediately if we have any stock issues on your order.