Why Should You Choose Mattress Online?

At Mattress Online, we believe that sleep is one of the single most important things we can do. Sleep helps us to stay happy and healthy, and our bedroom should be the safest, most cosiest of places to spend our nights where we can relax and rejuvenate. We also believe that choosing the perfect mattress should be simple, affordable and an enjoyable experience.

So, how do we deliver on this belief and why should you choose Mattress Online?

It all starts with our commitment to work closely with the UK's most trusted mattress and bed brands, giving you the quality you deserve for an investment that is to last for years to come. 

After 20 years of experience selling mattresses online, we know a thing or two about what you need. This is why we created the Comfort Lab process where we test out every mattress we list on our website to make sure it lives up to your expectations. It turns out we reject more mattresses than we list!

Steve Adams engaged in a meeting with the Mattress Online Operations Team.

When considering a product, you get to read real customer reviews so you know what the product is like from people who sleep on it every night - all managed by our impartial review partner Feefo.

But we know that choosing a bed or mattress can be difficult. That is why you can always contact our friendly and knowledgeable team who can guide you. And with our growing number of stores, you can come and see us in person to try out the product.

Convenience is one of our top priorities. You can pick the day that your new bed or mattress is delivered so that you can work it around your schedule. 

We've also built up great relationships with our delivery partners to give you the best possible service.

Staff loading mattresses onto a Mattress Online delivery van

We know how difficult disposing of your old mattress can be. This is why we've worked with our recycling partners to give you the easiest option to have your old mattress swapped out with your new one in a single delivery, all while ensuring your old mattress doesn't go to landfill.

And of course, the only thing that matters is whether you love your new mattress or not. This is why we're proud to offer a 60-night mattress trial on all of our mattresses. If you don't like it, we'll swap it. We're thrilled to say that only a fraction of customers find they don't like their new mattress and want to swap it.

At the end of the day, it's not for us to say how well we're doing, which is why we let our customers be the judge. Our Trustpilot score of 4.8 from more than 60,000 customers gives us the confidence to say we're doing pretty well.

So how do we compare to our competitors? When you have over 60,000 customer reviews, no one else is rated higher than us!1

Bed and Mattress RetailerTrustpilot Score2
Mattress Online4.8
Mattressman4.7
Mattress Next Day4.6
My Next Mattress4.7
Otty4.4
Dormeo4.0
Simba4.5
Emma Sleep3.4
Dreams4.8
Bensons4.5

So, should you buy from Mattress Online? We think so.

1 Source: https://uk.trustpilot.com/categories/mattress_store as at 13/11/2023. Based on UK Mattress and Bed Retailers with more than 60,000 reviews where none exceeded a score of 4.8.

2 Source: https://uk.trustpilot.com, based on UK competitors as at 13/11/2023.