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About Us

We endeavour to offer exceptional choice and outstanding value. We believe in great customer service, expert advice and creating the very best experience for every one of our valued customers, every step of the way.

We carefully select our products from reputable leading brands, at a competitive price and offer fast, flexible and free delivery.

Almost everything we sell on our website is held in stock - ready for you, in the fastest delivery times possible.

So how do we do it?

We have spent many years building great partnerships with trusted, leading bed and mattress manufacturers - including Silentnight, Sealy and Rest Assured. This keeps us at the forefront of the latest developments in the industry, so that we can always source the very best products for you.

Logos for Silentnight, Rest Assured, Sealy, Sleepeezee and Relyon

But most of all, we listen to our customers. We learn from you, and we care about what you think. So if you love what we're doing, want to let us know what we could be doing better, or just want to say hello, drop us a line - we'd love to hear from you!

Meet the team!

We want to make your experience with Mattress Online simple, straightforward, and maybe even fun!

Expert advice, real people

We're a friendly bunch, us Yorkshire folk! We love a good natter. And we understand that talking to a real person is important. So whether you need a hand selecting the right bed, have a question about your order, or just need some friendly advice and support, give us a call.

Delivered on time

Our super warehouse and dispatch team work hard to ensure your new bed and mattress arrives on time and in perfect condition.

A local store

Because sometimes you just need a friendly face and time for a proper chat and a browse. For those who like to try before buying, why not pop in and visit us at our store? Our knowledgeable team are always ready to help and answer all your questions, but without the pressure you might expect from other High Street retailers.

What do our customers say about us?

Don't just take our word for it! Why not find out what our customers are saying about us?

We work with Reevoo, who provide us with independent reviews for our products, written by customers who have actually purchased and slept on the bed or mattress.

Trustpilot is our independent review platform that our customers use to review the services we provide - from their shopping experience, through to customer service and delivery.

We are very proud of our top 5 Star ranking with Trustpilot.

We also use social media to engage with our customers - why not follow us on Twitter, or see what we've been up to on Facebook? We are also on Pinterest where you can follow us for featured products, bedroom design tips, sleep advice and lots more!

Reevoo and TrustPilot logo

Industry recognition

Mattress Online is well respected within the bedding industry. This is reflected by our prestigious accolade from the National Bed Federation for Retailer of the Year Award 2019-2020!

Our Online Bed Retailer of the Year Award Banner

We're delighted that industry leaders recognise that we provide exceptional product choice, excellent service and great value to our customers throughout the UK.

We are immensely proud of this!

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