Liverpool Time limited Business owner
- Sending it back and getting a full refund once they’d received it.
Having said that I still had to pay almost a fiver to send it back safely with signature.
- I needed a full encasement cover for bed bug protection. Even when I rang and asked if it was I was told it would be fit for purpose.
When I opened the cover I discovered it was a mattress cover that only covered the top and sides and not the underneath. How could this give full bed bug protection and prevent an infestation.
Customer service staff need to know their products better.
Published on: 08 May 2019