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Bed Retailer of the Year 2020-2021


Mattress Online is the National Bed Federation's Online Bed Retailer of the Year for 2020-2021

We are honoured to have won the prestigious award of Online Bed Retailer of the Year 2020-2021!

Our award was presented to us by the National Bed Federation (NBF), the recognised trade association representing UK manufacturers and suppliers of beds and mattresses.

Recognised as "best in class" since 2014, it's the second year in a row that we've been crowned Online Bed Retailer of the Year - making it our fourth award win to date!

We're incredibly proud of everything we've accomplished - and we're delighted that our achievements are celebrated by the leading consumer authority within the bed industry.

Online Bed Retailer of the Year 2020-21
Online Bed Retailer of the Year 2020-21
Winner
Online Bed Retailer of the Year 2019-20
Online Bed Retailer of the Year 2019-20
Winner
Bed Retailer of the Year 2016-17
Bed Retailer of the Year 2016-17
Winner
Bed E-Tailer of the Year 2015-16
Bed E-Tailer of the Year 2015-16
Winner
Bed E-Tailer of the Year 2014-15
Bed E-Tailer of the Year 2014-15
Highly Commended

How did we win?

Chosen from many entries from well-known high street retailers including Bensons for Beds, Dreams and Argos, we were awarded Online Bed Retailer of the Year based on our commitment to:


Mattress Online team

Exceptional customer service

Essential to our success, we work together to create the very best experience for every customer. We believe in quality - we don't want to be the biggest, but we do want to be the best! This clear vision, shared by every staff member, remains at the heart of everything we do.

Mattress Online customer service

Outstanding quality and choice

When it comes to sleep, there is no compromise. We listen to our customers and we learn from all our feedback. We have enhanced our product range over the past year to ensure that, whatever your style or budget, you can enjoy the very best quality and choice.

We deliver great service

Fast, free delivery

Nearly every mattress we sell is kept in stock and ready for Free Next Day Delivery. This year, we have upgraded many items to include our superior Next Day Two Man Delivery service - at no extra cost to you.

We recycle your old mattress

Care for our environment

We launched mattress recycling in 2015 as part of our ever-growing commitment to care for our environment. With 100% landfill diversion guaranteed, you can recycle with us and help to protect our precious environment for generations to come.

Thank you for your support!

We would like to take this opportunity to thank all of our customers for your loyal support. We couldn't have won this award without you!

We look forward to the coming year as we continue to improve on our award-winning service for every one of our customers.

To find out which of our products have also received awards or industry recognition, please visit our awards and accreditations page.

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